Webapps
A Webapp is the customer-facing website where your audience places their orders. It's the storefront for your campaign — what customers see, interact with, and use to upload their photos and complete their orders.
What is a Webapp?
When you create a campaign, customers need a place to participate. That's the webapp. Each webapp:
- Has its own URL (e.g.,
yourcompany.stampix.com) - Can have custom branding (colors, fonts, shapes)
- Contains customizable content (text, images)
- Supports multiple languages
- Can be used by multiple campaigns
Creating a Webapp
Basic Setup
| Field | Description | Example |
|---|---|---|
| Name | Internal name for your reference | "Acme Summer Promo" |
| Key | Becomes your URL subdomain | acme → acme.stampix.com |
| Description | Optional internal notes | "Used for Q3 campaigns" |
Important
The Key cannot be changed after creation. Choose carefully as this is your permanent URL.
Language Settings
Select which languages your customers can use. The webapp will:
- Show a language picker if multiple languages are selected
- Display all text and content in the customer's chosen language
- Send emails in the matching language
Available languages include: English, French, German, Dutch, Spanish, Italian, Portuguese, Polish, and more.
Webapp Configuration
Brand Configuration
After creating your webapp, connect it to your visual identity:
| Setting | Description |
|---|---|
| Branding | Select a branding profile (colors, fonts, shapes) |
| Content | Select a content profile (text, images, translations) |
See Branding and Content for how to create these.
Privacy & Analytics
| Setting | Description |
|---|---|
| Privacy URL | Link to your privacy policy (shown to customers) |
| Google Tag Manager ID | Your GTM container ID for tracking (format: GTM-XXXXXXX) |
Display Preferences
Control how your webapp behaves:
| Setting | Description |
|---|---|
| Languages | Which languages customers can select |
| Happiness Feedback | How the feedback widget appears |
| Powered by Stampix | Show or hide the Stampix attribution |
| Code Required | Whether customers need a code to access |
Happiness Feedback Options
The feedback widget lets customers share their experience with an emoji rating:
| Option | Description |
|---|---|
| Icon and Text | Shows emoji icons with descriptive text |
| Icon only | Shows only the emoji icons |
| Disabled | No feedback widget shown |
Code Required
When enabled:
- Customers must enter a valid code to start
- Only one campaign can be linked to the webapp
- You control exactly who can participate
When disabled:
- Anyone with the URL can place an order
- Multiple campaigns can share the webapp
- Use for open/public promotions
Webapp Status
A webapp can be Active or Inactive:
| Status | Effect |
|---|---|
| Active | Customers can access and use the webapp |
| Inactive | Webapp shows an "unavailable" message |
TIP
Deactivating a webapp immediately prevents new orders. Existing in-progress orders may be affected.
Campaigns Connection
A webapp can be connected to one or more campaigns:
Single Campaign Setup
- One webapp → One campaign
- Usually used with "Code Required" enabled
- Simpler to manage
Multiple Campaigns Setup
- One webapp → Multiple campaigns
- Usually used with "Code Required" disabled
- Campaigns distinguished by codes
- Useful when campaigns share the same branding
Testing Your Webapp
Preview During Setup
- Open your webapp configuration
- Click Open in new tab to view the live site
- Check how it looks across different scenarios
Using Demo Mode
From your campaign page:
- Click Visit Demo or Copy demo link
- This opens the webapp with a pre-filled test code
- Complete a test order to verify the entire flow
Best Practices
URL Key Selection
- Keep it short and memorable
- Use your brand name when possible
- Avoid special characters or spaces
- Consider future campaigns (don't make it too specific)
Good examples: acme, cocacola-rewards, nike2024 Bad examples: summer-promo-july-2024-free-prints (too specific)
Language Configuration
- Only enable languages you can support
- Ensure your content is translated for each language
- Consider your audience's primary languages
Before Going Live
- Test on mobile — Most customers use phones
- Verify all text — Check translations and content
- Check the flow — Upload photos, complete an order
- Review emails — Check how order confirmations look
- Test codes — Verify codes work (if required)
Common Questions
Can I change the webapp URL?
No, the key/URL is permanent. You would need to create a new webapp with a different key.
Can multiple campaigns use one webapp?
Yes, as long as "Code Required" is disabled. Campaigns are distinguished by their codes.
What happens if I deactivate a webapp?
The URL will show an "unavailable" message. No new orders can be placed. This takes effect immediately.
Can I delete a webapp?
Webapps with order history should not be deleted. You can deactivate them instead.