Products
Products are the physical items your customers can order through your campaigns. Stampix handles the printing and shipping — you choose which products to offer and how they appear to customers.
Available Products
Stampix offers various photo product types:
| Product | Description |
|---|---|
| Photo Prints | Classic printed photos in various sizes |
| Calendars | Wall or desk calendars with customer photos |
| Photobooks | Bound books featuring customer photos |
| Postcards | Photo postcards customers can send |
| Other formats | Additional products may be available |
INFO
Available products depend on your organization's agreement with Stampix. Contact your account manager to discuss adding new product types.
How Products Work
Products in the dashboard have two levels:
1. Base Products
These are the standard Stampix product types (Photo Prints, Calendar, etc.). They define:
- Physical specifications (size, paper type)
- Production requirements
- Available design templates (artwork)
2. Product Configurations
These are your organization-specific settings for a base product. They define:
- Internal name (for your team)
- Customer-facing name and description
- Preview images
- Which artwork options are available
Setting Up Products
Step 1: Add Products to Campaign
- Open your campaign
- Find the Products section
- Click Add products
- Select the base products you want to offer
Step 2: Configure Each Product
For each product, provide:
| Field | Description | Who sees it |
|---|---|---|
| Internal Name | Your reference name | Dashboard only |
| Internal Description | Notes for your team | Dashboard only |
| Name | Product title shown to customers | Customers |
| Description | Product details for customers | Customers |
| Caption | Short text under each photo slot | Customers |
| Overview Image | Product preview image | Customers |
Step 3: Select Artwork
Each product needs at least one artwork (design template):
- In the product section, select available artwork
- Artwork defines how customer photos are arranged
- Multiple artwork options let customers choose their preferred design
WARNING
Products without artwork cannot be activated. Make sure to select at least one artwork option.
Artwork
Artwork refers to the design templates that determine how photos are arranged on products.
What Artwork Includes
- Photo placement and layout
- Background designs and colors
- Decorative elements
- Product-specific formatting
Managing Artwork
Artwork is synchronized from the Stampix fulfillment system:
- Go to Set up → Artwork
- Click Synchronize to fetch latest artwork from fulfillment
- Configure translated names for each variant
Artwork Fields
| Field | Description |
|---|---|
| Internal Name | Your reference (dashboard only) |
| External Name | What customers see |
| Variants | Different design options for this artwork |
Product Display
How Customers See Products
When customers visit your webapp, they see:
- Product Selection — Choose which product to order
- Artwork Selection — Pick a design template (if multiple available)
- Photo Upload — Add their photos to the chosen layout
- Preview — Review before ordering
Customizing the Experience
You control what customers see through:
- Product Name: The title displayed
- Product Description: Details below the title
- Overview Image: Visual preview of the product
- Caption: Text shown under photo slots during upload
TIP
Use clear, benefit-focused descriptions. Instead of "A3 Calendar", try "Large Wall Calendar — 12 months of your favorite memories"
Multi-Language Support
Product information can be translated for each language your webapp supports:
- Open the product configuration
- Use the language picker to switch languages
- Enter translated Name, Description, and Caption
- Save — customers see text in their selected language
Product Status
Products appear in campaigns when:
- ✅ At least one artwork is selected
- ✅ The campaign is active
- ✅ The webapp is active
If any condition is missing, the product won't be available to customers.
Examples
Photo Prints Configuration
Scenario: Offering 10 free classic photo prints
Setup:
- Base Product: "10 Classic Prints"
- Internal Name: "Summer Promo Prints"
- Customer Name: "10 Free Photo Prints"
- Description: "Get 10 high-quality photo prints delivered to your door"
- Artwork: "Classic White Border", "No Border"
Calendar Configuration
Scenario: Holiday gift calendar
Setup:
- Base Product: "A4 Wall Calendar"
- Internal Name: "Holiday Calendar 2024"
- Customer Name: "Personalized Wall Calendar"
- Description: "Create a beautiful 12-month calendar with your photos"
- Caption: "Add your favorite memory for each month"
- Artwork: "Festive Red", "Classic White", "Modern Minimal"
Best Practices
Product Names
- Keep them clear and descriptive
- Focus on benefits, not specifications
- Match your brand voice
Descriptions
- Explain what customers will receive
- Highlight unique features
- Keep it concise (2-3 sentences)
Overview Images
- Use high-quality preview images
- Show the product realistically
- Consider using example photos in templates
Artwork Selection
- Offer 2-4 options (not overwhelming)
- Include at least one "classic" option
- Consider seasonal or themed options